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Maintenance

Scheduled Maintenance

Scheduled Maintenance - Continia Delivery Network Nov 5, 2026 21:00-23:00 CET

On Thursday, November 5th, 2026, we will perform a scheduled maintenance on the Continia Delivery Network infrastructure.

During the maintenance window, communication with the Continia Delivery Network API will be unavailable. As a result:
• Sending and receiving documents will not be possible
• Onboarding new participants and editing existing participation will be unavailable

All documents received by the Continia Delivery Network during the maintenance window will be securely queued and automatically processed once maintenance is complete. Incoming documents will become available immediately after the service is restored.

All documents sent to Continia Delivery Network before the maintenance window will be send to the specific networks as soon as the service is restored.

We will closely monitor the maintenance and provide updates as necessary.

We apologize for any inconvenience and appreciate your patience as we work to ensure long-term stability and improved service reliability.
Posted on Nov 02, 2026 - 10:18 CET

Nov 3, 2026

Expense Management – Service Issues in Australia and New Zealand
Resolved - The incident appears to be resolved, but we will continue to monitor the situation closely over the next couple of hours to ensure everything remains stable.
Nov 3, 10:14 CET
Monitoring - The incident appears to be resolved, but we will continue to monitor the situation closely over the next couple of hours to ensure everything remains stable.
Nov 3, 10:11 CET
Investigating - We are currently receiving reports of service disruptions affecting Continia Expense Management in Australia and New Zealand. Customers may experience errors, timeouts, or difficulties accessing certain functionality.

Our team has been notified and will investigate the issue as soon as possible.

We will provide further updates as more information becomes available.
Nov 3, 06:03 CET
Cloud OCR – Service Issues in Australia and New Zealand
Resolved - Cloud OCR services in Australia and New Zealand have been restored and are operating normally again. We are monitoring the service closely to make sure it remains stable.

We are also reviewing documents submitted during the disruption to identify any that may not have been processed correctly.
Nov 3, 10:13 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 3, 09:04 CET
Investigating - We are currently experiencing issues with Cloud OCR services in Australia and New Zealand, resulting in slow response times and service disruptions.

Our team is investigating the issue and working to identify the cause.

European services are not affected.

We will provide further updates as more information becomes available.
Nov 3, 05:37 CET

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Delayed OCR processing for Document Capture in demo environments
Resolved - The issue has been resolved, and OCR processing for Document Capture in demo environments is working normally again.
Oct 29, 06:23 CET
Update - We are continuing to investigate this issue.
Oct 28, 23:23 CET
Investigating - We are seeing issues with OCR processing for Document Capture in our demo environments. Documents sent to demo companies may be delayed or not processed. Production environments are not affected. We are investigating the issue
Oct 28, 22:44 CET

Oct 28, 2026

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

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