Continia Software Status

Continia Status

All Systems Operational

Collection Management Operational

Document Capture Operational

Document Output Operational

Expense Management Operational

OPplus Operational

Payment Management Operational

Web Approval Portal Operational

Partner Demo Portal Operational

Microsoft Business Central Cloud issues affecting our apps Operational

Delivery Network Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 8, 2024

Scheduled TLS 1.2 Upgrade: Service Downtime Notification

Completed - The scheduled maintenance has been completed.
Dec 8, 10:42 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 10:00 CET

Scheduled - On Sunday, December 8, we will be performing an upgrade to ensure compliance with TLS 1.2 standards. This maintenance will involve the following services:
• Authentication services
• Continia Bank Integration Component (CBIC)

During the maintenance window, all our solutions will temporarily behave as if they are not activated. As a result, many essential features of our products will be unavailable until the Authentication services upgrade is complete.

Maintenance Details:
• Start Time: 10:00 CET
• Expected Completion: 11:00 CET

This maintenance will temporarily impact customer production environments.

We sincerely apologize for any inconvenience this may cause. Your patience and understanding are greatly appreciated as we work to enhance the security and reliability of our services.
Dec 5, 17:38 CET

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

Issues with Electronic Document Delivery via NemHandel Network

Resolved - We have received information that the issue in Nemhandel Registry has been solved:
https://nemhandel.dk/ustabilitet-paa-nemhandelsregisteret-og-fakturablanketten-udbedret
Dec 5, 12:51 CET

Investigating - We are currently experiencing issues with sending electronic documents through the NemHandel network. The Danish Business Authority has informed us of a problem with their system for looking up companies in the NemHandel registry, which may impact document delivery. You can read more about this here - https://nemhandel.dk/ustabilitet-paa-nemhandelsregisteret-og-fakturablanketten

We are actively monitoring the situation. Updates will be provided as soon as more information becomes available.
Dec 5, 11:19 CET

Dec 4, 2024

No incidents reported.

Dec 3, 2024

Scheduled TLS 1.2 Upgrade: Service Downtime Notification

Completed - The scheduled maintenance has been completed.
Dec 3, 07:20 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 07:00 CET

Scheduled - On Tuesday, December 3, we will be upgrading the following services to use TLS 1.2:
• Cloud OCR
• PartnerZone

During the maintenance period, the following temporary impacts are expected:
• Document Capture: It will not be possible to download files or view the status of files from Business Central (e.g., how many files are being processed or are ready for download). However, all files received by Cloud OCR during the downtime will still be processed and will become available for download once the upgrade is complete.
• PartnerZone: It will not be possible to download our products while the service is being upgraded.

Maintenance Details:
• Start Time: 07:00 CET
• Expected Completion: 08:00 CET

Please note that this maintenance will temporarily affect customer production environments.

We apologize for any inconvenience and appreciate your patience and understanding as we work to enhance our services.
Nov 28, 14:31 CET

Dec 2, 2024

Scheduled Continia Delivery Network System Update

Completed - The scheduled maintenance has been completed.
Dec 2, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 18:00 CET

Scheduled - We are conducting an upgrade to the Continia Delivery Network system to enhance performance and reliability. The update will take place on Sunday, December 1, 2024, from 18:00 to 24:00 (CET).

This will only affect customers that use Continia Delivery Network to exchange electronic documents.

During this maintenance window, the following services will be temporarily unavailable:

• Onboarding new customers
• Changes to any Delivery Network participation already registered
• Sending or receiving electronic documents through Continia Delivery Network
• Any other communication with our Continia Delivery Network online system

Please rest assured that no data will be lost during this update.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. If you have any questions, please don’t hesitate to contact our support team."
Nov 27, 14:39 CET

Dec 1, 2024

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

Scheduled TLS 1.2 Upgrade: Service Downtime Notification

Completed - The scheduled maintenance has been completed.
Nov 26, 07:49 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 07:00 CET

Scheduled - On Tuesday, November 26, we will be upgrading the following services to use TLS 1.2:
• Web Approval Portal (affecting approvals in Document Capture and Expense Management)
• Expense Portal
• Demo Portal

During this maintenance window, these portals may be temporarily unavailable.

Maintenance Details:
• Start Time: 07:00 CET
• Expected Completion: 08:00 CET

Please be aware that this maintenance will impact customer production environments.

We apologize for any inconvenience and appreciate your patience and understanding as we work to enhance our services.
Nov 21, 14:37 CET

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.