Issues with Electronic Document Delivery via NemHandel Network

Incident Report for Continia Software

Resolved

We have received information that the issue in Nemhandel Registry has been solved:
https://nemhandel.dk/ustabilitet-paa-nemhandelsregisteret-og-fakturablanketten-udbedret

Posted Dec 05, 2024 - 12:51 CET

Investigating

We are currently experiencing issues with sending electronic documents through the NemHandel network. The Danish Business Authority has informed us of a problem with their system for looking up companies in the NemHandel registry, which may impact document delivery. You can read more about this here - https://nemhandel.dk/ustabilitet-paa-nemhandelsregisteret-og-fakturablanketten

We are actively monitoring the situation. Updates will be provided as soon as more information becomes available.

Posted Dec 05, 2024 - 11:19 CET

This incident affected: Document Capture, Document Output, and Delivery Network.