Delayed document processing due to Microsoft email outage

Incident Report for Continia Software

Resolved

Microsoft reports that the Outlook outage seems to be broadly recovered. All delayed emails have been processed, and processing times are back to normal.

Posted Nov 13, 2026 - 20:01 CET

Identified

Due to the ongoing Microsoft / Outlook outage, many emails are currently not reaching our document capture services, and we are monitoring the situation closely. When Microsoft resolves the issue, you should expect longer processing times than usual while the delayed emails are processed.

Posted Nov 13, 2026 - 10:40 CET

This incident affected: Document Capture.